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Data Collection and Storage
We prioritize your privacy. Our plugin, Living Comments, resides on your WordPress website. Upon account creation, we collect essential information like your email, website domain, country, and website category for account administration and customer support. -
Newsletter Subscription
During account registration, users may opt-in to receive our newsletters. These communications may contain promotional content or updates and are sent occasionally. Users reserve the right to opt out at any time through the 'unsubscribe' link provided in every newsletter. -
User Rights
Under GDPR, you have the right to access, rectify, request deletion, restrict processing, and data portability of your personal data. To exercise these rights, please contact our Accounts department on our Contact page. -
Data Protection and Security
We implement appropriate technical and organizational measures to ensure a high level of security for your personal data, in line with GDPR requirements. -
Breach Notification
In the event of a data breach, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay, in compliance with GDPR. -
Types of Data Processed
Living Comments processes excerpts from your blog posts, as well as comments from your users, to generate new comments and replies on your WordPress blog. -
Third Party APIs and Data Retention
Living Comments utilizes OpenAI's API for comment and reply generation. Data sent to OpenAI's API is retained for up to 30 days, unless longer retention is legally required. For service optimization, Living Comments maintains a brief log of this data. Additionally, flagged comments within the Comment History tab are temporarily recorded for our team to review. For more information on data practices, please consult the OpenAI API's Enterprise Policy. -
Payment Processing
For payment transactions, we utilize PayPal as our third-party payment processor. We do not retain any of your credit card or PayPal account details. All sensitive payment information is managed and stored securely by PayPal. We do collect transaction-related identifiers for accounting, auditing, and troubleshooting, in accordance with applicable laws and regulations. -
Purpose of Data Processing
The data is employed to improve your user experience and to facilitate the plugin's functionalities. -
Data Removal
To permanently delete all stored data, please contact our Account department through the email provided on our Contact page. -
Changes to this Policy
We reserve the right to revise this Privacy Policy. Continued use of Living Comments after any modifications signifies your acceptance of the revised terms.
For any inquiries or remarks concerning this Privacy Policy, please Contact us.